When we meet a customer for the first time, we always hope they’ll be so happy with the service they receive that they will want to come back. And keep coming back!
Nicky is one of our loyal customers and we’ve been looking after her beautiful diamond rings for a number of years now.
At the start of 2020 after returning from a trip to Dubai, Nicky’s husband suggested that he wanted to upgrade her diamond as a special 40th birthday gift. For Nicky, all her rings have so much sentimental meaning, so she suggested that rather than have an upgrade, she could have another ring to complement what she already had to “finish“ the set. She wanted something pretty and dainty that would sparkle and add a “Tiara” look/finish.
She fell madly in love with the ring below but didn’t feel it sat quite right against her amazing heart diamond.
So, we created a CAD (computer generated design) and changed the ring into a wishbone shape so it framed and enhanced her heart diamond. Nicky loved the CAD and we set about making the ring.
And here is the end result. We think they look absolutely stunning together and, more importantly, so does Nicky!
“I just wanted to say a huge thank you again for all you have done so far in getting my new ring ready and taking in my existing rings to sort/finish and add the new one to it! I was really blown away with seeing the finished piece yesterday, it was so much better than I had expected!
I knew when I saw that style with Alison originally that it was the one I wanted, but I wanted it as a wishbone style. That was the first hurdle but, wow, they ran with it and made it into the winning design it is and bespoke to me too! It’s gorgeous! I am absolutely delighted with the new ET “Tiara” ring and your outstanding service that I’ve received in the process (and in this difficult time too).
It truly looks fabulous with my others (I keep looking at the photos) and really makes them all look even more stunning and a “finished” set! I feel extremely lucky!
Thank you once again and see you later this month. Much love, Nicky.
I simply cannot thank you enough! Absolutely thrilled with everything. Thank you so very much and as they say “all good things come to those who wait” Xxx”